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      “東泰精誠服務”品牌建立于2006年,秉承了東泰機械所有售后人“精于勤,誠于心”的服務理念;

      “東泰精誠服務”始終致力于為您提供高水準的售后服務,堅信精湛的服務技術源于專業和勤奮、真誠的服務態度來自責任與用心。

      維修技師經過東泰的專業培訓,技術精湛;堅持以顧客滿意為服務原則,以精致的配件和服務,追求精益求精。

      誠心,真心實意為顧客提供高品質服務,切實滿足顧客需求;
      誠意,真誠傾聽顧客心聲,全力提升顧客滿意度;
      誠信,價格公開、透明,顧客明明白白消費。

      Superior

      Repair technician through professional training, our skilled; adhere to customer satisfaction as the service principle, with exquisite accessories and services, the pursuit of refine on.

      Sincere

      Have a genuine and sincere desire to provide high-quality service for the customer, to meet customer demand.

      以專注態度打造遍布全國的服務維修網絡;
      以專業技術服務每一位客戶;
      以專門課程傳播機械操作及故障排除知識技能。

      Professional

      To focus on attitude to create a nationwide service repair network;
      Professional and technical service to every customer;

      備件中心覆蓋全國,快速抵達;
      急件飛機航空運輸,快速無誤;
      廿四小時服務通道,快速維修;
      現場維修分鐘計時,快速完工。

      Quick

      Spare parts center covering the whole country, quickly arrived;
      Dispatch aircraft air transport, fast and correct;
      A 24 - hour service channel, rapid repair;
      The scene repair minutes, rapid completion.

      產品備件價格公道,省錢;
      現場服務價格合理,省心;
      服務網絡分布普及,省事。

      Cost Saving

      Spare parts for the products at reasonable prices, save money;
      On site service and reasonable price, worry;
      Service network distribution of popularization, easy.

      服務網點遍布全國多個城市,服務流程化、規范化、崗位齊全,人員多。

      Abundant

      The service network all over the country more than one city, service process, standardization, job is complete, a number of staff.

      精誠服務關愛服務活動,愛之深;
      服務活動提供免費檢修,愛之切;
      服務維修配送精美禮品,愛之廣。

      Care

      Excellent service for customers;
      Free service provided frequently;
      Free gift for customers while servicing.

      全   365x24

      365:天天服務,全面到位;
      24小時的預約維修服務,無時不在;
      24小時的現場救援服務,無處不在;

      Overall: 365x24

      365-day comprehensive services;
      24-hour call for maintenance services;
      24-hour call of rescue services anywhere you are;

      責 5-10-2-2

      5分鐘—將顧客的求助信息反饋至服務店;
      10分鐘—詢問顧客,服務店是否與其聯系;
      2小時—回訪救援人員,詢問是否到達;
      第2天—回訪顧客,詢問是否對服務店服務滿意;
      將顧客每一需求視為己任,落實到底。

      Responsibility: 5-10-2-2

      5 Minutes-Transferring the customer's request to service shop,
      10 Minutes-Confirming whether service shop contact with the customer;
      Treat every customer's needs as our own responsibility and carry it out.


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